Our Commitments

Our fast delivery service ensures that your product is delivered to you as soon as possible, with the utmost care and efficiency. We understand the importance of timely delivery and the impact it can have on your satisfaction. That's why we've developed a delivery network designed to get your product to you as quickly and safely as possible.

Our process begins as soon as you place your order. Our systems pick up your order and immediately begin processing it for shipment. We then pack your product carefully, ensuring it is protected from damage in transit.

Once your product is ready to ship, we partner with the most reliable and efficient shipping service providers to deliver it to you. We provide you with real-time tracking information so you can follow the progress of your delivery and know exactly when it will arrive.

Whether you need your product delivered within days or weeks, our expedited delivery service has you covered. Trust us to deliver your products quickly, reliably and with the utmost care.

Exceptional service is our top priority, and we strive to provide you with an experience that goes beyond your expectations. From the first contact, whether in person, via chat, on the phone or online, our team strives to provide exceptional service that exceeds your needs.

We understand that every client is unique, and we tailor our service to meet your specific needs. Our highly qualified and competent staff are always available to provide you with personalized assistance and advice, answering your questions and addressing your concerns in a prompt and professional manner.

Our commitment to exceptional service doesn't end when you receive your product or service. We are always available to help you solve any problem after purchase, so that you are fully satisfied with your experience with Flexitec.

We believe providing exceptional service is more than just a business practice - it's a way of life. Our service is underpinned by a culture of continuous improvement and a passion for excellence in everything we do.

We are confident that our exceptional service will leave a lasting impression on you, and we look forward to serving you now and in the future.

Our medical grade products are designed to meet the highest standards of quality, safety and efficacy. These products are used in many medical environments, from hospitals and clinics to doctor's offices and homes. Our medical-grade products must meet strict regulatory requirements and undergo rigorous testing and evaluation to ensure their safety and effectiveness.

The foams used in the manufacture of our mattresses have all passed the Cal test. tech. #117-2013. All our foams are covered with a flame retardant Modacrylic Nomex cotton knit. It meets CAN/ULC S-137 and 16 CFR Part 1633 (US) standards.

CSA certified to Canadian standards.

These products are designed and manufactured to the highest standards

We are proud to manufacture all of our products right here in Quebec. Products made in Quebec are recognized for their quality, know-how and attention to detail. Our products are made with locally sourced materials and by skilled artisans who take pride in their work.

We prioritize sustainable practices and ethical manufacturing, which means you can feel good about supporting a company that is committed to making a positive impact.

In addition to the quality and know-how of products made in Quebec, there is also a sense of pride that comes with buying local. By choosing to support a Quebec business, you are investing in the local economy and helping to create jobs and opportunities for the community.